Tài khoản đầu tư iWealth

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What should I do if the system indicates that iOTP has been registered on another device?

Please follow these 02 steps:

Step 1. Access ‘Account Setting’ on TCInvest or simply click on the Profile  icon on the homepage.

Step 2. Choose “Security,” followed by opting for the “Cancel iOTP” option and then re-register.

For detailed instructions, please check the provided guide here.
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How can I register iOTP from abroad?

To complete the iOTP registration process, you must enter the OTP verification code sent by the system to your registered phone number. To receive the verification message abroad, you must have a registered phone number capable of receiving messages in Vietnam.
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What should I do if I forget my iOTP code?

Please follow these 02 steps:

Step 1. Access ‘Account Setting’ on TCInvest or simply click on the Profile  icon on the homepage.

Step 2. Choose “Security,” followed by opting for the “Cancel iOTP” option and then re-register.

For detailed instructions, please check the provided guide here.
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What are the benefits of iOTP?

Whether you’re planning a family adventure or working abroad, you can trade securely on TCInvest with a simple internet connection, eliminating the necessity of a phone subscription, courtesy of iOTP.

For detailed instructions, please check the provided guide here.
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What can I do if I’ve forgotten my TCInvest login password?

You can recover your password online by clicking on the “Forget password” section on the TCInvest homepage
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How can I switch to TCBS from another securities company if certain rights (e.g., cash dividends, stock dividends, or purchase rights) haven’t been received?

Customers should follow these steps:

Step 1: Open securities account at TCBS

Step 2: Request the previous securities company to transfer certain rights and any unreturned rights to your securities account at TCBS.

Step 3: Complete the necessary procedures to close the securities account at the previous securities company.
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What is TCInvest?

TCInvest is an online securities trading platform offered by Techcom Securities (TCBS).
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What is the purpose of securities depository?

A securities depository aims to safeguard the rights and interests of securities owners.
To trade listed securities on a stock exchange, clients are required to deposit their securities
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How can I update my securities account information?

Kindly present your passport at the Techcombank branch or schedule an appointment with TCBS via the customer service email ([email protected]) for assistance in updating your securities account information.
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How many securities accounts can an individual open in Vietnam?

According to current regulations in Vietnam, the law does not limit how many securities accounts can be opened by individual investors. However, at each securities company, you can only open one securities account.
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Is there any fee for opening a securities account?

Certainly, there is no fee for opening and maintaining a securities account at TCBS.