You can perform the following steps as guidance:
In case where there is no option to select a hard copy when requesting asset confirmation, please utilize the email registered on the TCInvest system to send a detailed request (statement date, quantity of hard copies, contact information including phone number and mailing address, etc.) to the customer support email at [email protected] for assistance.
Please note that the processing time for requests is 5-7 business days.
Please note that the processing time for requests is 5-7 business days.
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