What happens if the transfer has incorrect formatting?

Transfers with incorrect formatting (e.g., incorrect or missing full name or securities account number 105F) will not be automatically recorded in the securities account. You have two options:

1) Adjust the transfer details: Contact the originating bank and request assistance in correcting the accurate transfer details. (The reconciliation process may take up to 30 days with the bank.)

2) Refund due to no reconciliation: If TCBS has not received reconciliation after 7 working days, TCBS will request the bank to refund the amount, minus the refund fee, to the transferring account. The refund process takes up to 30 working days.